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Terms and Conditions

We ask that all participants agree to accept our basic code of conduct to ensure that these sessions remain enjoyable and beneficial to all.

We ask that:                                                                                                                                   

By booking on to a PEDALL ride you are agreeing to the following Terms and Conditions below:

PEDALL Terms and Conditions


COVID-19 Terms and Conditions

In response to the COVID-19 pandemic, we have introduced specific booking and safety measures in an effort to safeguard the health, safety and wellbeing of our customers and staff.

  1. Open sessions shall be limited to single households or support bubbles until further notice.
  2. By booking an activity with us during this time, group leaders: confirm that participants will comply with all current government COVID-19 related government guidance including but not limited to social distancing and handwashing protocols whilst taking part in an event or on PEDALL’s property;
  3. confirm that none of the participants has had COVID-19 symptoms or tested positive for COVID-19 in the last 21 days;
  4. if a participant has ever tested positive for COVID-19, confirm that he/she/they have been symptom free for at least the last 14 days;
  5. confirm that none of the participants has knowingly been in direct contact with anyone showing symptoms of COVID-19 in the last 21 days;
  6. confirm that all participants (or where applicable his/her/their responsible adult(s)) understand that while the NPA has introduced measures to minimise the risk of contracting COVID-19 virus, these risks cannot be completely eradicated, and PEDALL staff and the NPA are not responsible if a participant contracts COVID-19 at an event or on or from PEDALL’s property;
  7. give permission for PEDALL staff or volunteers to break social distancing protocols if at the discretion of PEDALL staff that is necessary in order to provide support, first aid or to carry out a rescue in respect of a participant;
  8. agree that if social distancing protocols are required to be broken for any reason, a record of this will be made to aid contact tracing (participants’ personal data will be processed in line with the privacy notice referred to above); and
  9. consider and maintain personal safety at all times, including hand washing and limiting close contact to participants’ own household/group/bubble.

Group leaders are asked to raise, or ensure that group staff raise, any issues / learning-points noticed or encountered at an event with PEDALL staff or volunteers (to aid in providing safe and enjoyable events for future participants).

In addition, you will decide whether you and/or those in your care wear a helmet during the session. If wearing a helmet, it must fit properly (session staff can assist with this). You are responsible for any injury that may occur as a consequence of wearing, or not wearing a helmet. If you do decide that you/those in your care wear a helmet it will conform to one of the following standards. BS6863, AS2063.86, ANSIZ90.4, SNELL B90 or B95.